
It’s more complicated than ever. Many businesses manage their IT systems with tight budgets and small teams. Considering all the operational data and user accounts as well as cloud environments and all the SaaS applications, it’s easy to see how.
The more with less approach shows that IT management is going to become more automated.
SaaS admin and automation tools have changed the landscape for IT teams. Automation is allowing teams to bypass engineers and weeks of custom scripts to have a system up and running in less than a day without doing any coding.
What Are SaaS Admin & Automation Tools?
The leading software tools for various IT management categories for 2026 are listed below. Each tool has a summary of the software, IT team features, and the IT team use cases and features.
Top 10 SaaS Admin & Automation Tools for IT Teams
The leading software tools for various IT management categories for 2026 are listed below. Each tool has a summary of the software, IT team features, and the IT team use cases and features.
Quick Comparison at a Glance
| Tool | Primary Use Case | Best For | Free Plan |
| gPanel | Google Workspace Admin | Google Workspace teams | Yes (Starter) |
| BetterCloud | SaaS Lifecycle Management | Mid-size to enterprise | No |
| Zluri | SaaS Discovery & Optimization | IT & finance teams | No |
| Workato | Enterprise Integration & Automation | Complex hybrid environments | No |
| ServiceNow | Full ITSM Platform | Large enterprises | No |
Tool 1: gPanel
gPanel is an option for Google Workspace built organizations because it is something the Admin Console cannot do by itself due to a lack of its own capabilities.
Promevo, a Google Premier Partner, offers gPanel to IT administrators as a fully integrated no-code command center for Google Workspace management, including user provisioning, management of Drives, email signature management, etc.
Key Features:
- Operations impacting multiple users at once, such as onboarding users or offboarding dozens of users
- Management of Drive oversight and bandwidth, including large volume ownership transfers and sharing permission management.
Use Case: Real-time IT operations management and analytics for Google Workspace environments. When a new employee is added to the HRIS, gPanel automatically provisions their Google account, assigns them to the right groups, sets their email signature, and logs every action for compliance purposes.
Best For: IT admins managing Google Workspace environments of any size. gPanel is rated the #1 Google Workspace admin tool on G2 and offers a genuinely capable free Starter plan.
Tool 2 BetterCloud
BetterCloud considers itself an end-to-end SaaS Management Platform because of its extensive automation and wide range of coverage.
BetterCloud is built for IT teams dealing with multiple SaaS applications, including Google Workspace, Slack, Salesforce, Zendesk, and many more enterprise applications. Unlike many other tools, BetterCloud covers many applications.
Key Features:
* AI-based data scraping and discovery across connected SaaS applications.
* Workflow automation user lifecycle drag and drop tool.
Use Case: BetterCloud helps decision-making by providing data insights aggregated from various SaaS sources. BetterCloud collects data from the entire application stack and shows created patterns, security risks, and compliance gaps so IT can make decisions without having to search for the information.
Best For: Mid-size enterprise teams with a complex SaaS stack needing end-to-end lifecycle automation and centralized visibility.
Tool 3: Zluri
Zluri manages SaaS by focusing on discovery and financial governance. Zluri has one of the bigger application discovery engines and uses SSO data, finance, browser extension, HR tools, etc. to discover and build an organization-wide tool inventory.
Key Features:
- Automated data gathering from SSO, finance, HR system, and browser behavior
- Extensive usage analytics via API integrations with hundreds of SaaS apps
Use Case: Offering system admins a thorough view of SaaS, adoption, and spending via data extraction from disparate systems.
Zluri supplies data on utilization from all tools to IT teams so they can continuously refine their environment to actionable insights
Best For: IT and finance teams aiming at the governance of shadow IT, application rationalization, and SaaS spend blockage.
Tool 4: Workato
Workato solves the problem of merging SaaS automation with enterprise integration. It empowers organizations to merge cloud-based apps with on-prem systems.
Most automation tools avoid this problem. Workato tackles this challenge, and as a result, it is the preferred automation platform in enterprise settings where legacy systems and modern SaaS tools coexist.
Key Features:
- Custom workflows designed, with operational connectors in the cloud and on-prem systems
- Role-based access control and federal compliance audit logging in regulated use cases
Use Case: IT monitoring and hybrid environments and automated system recovery. Workato detects defined conditions, whether a failed authentication attempt, a system performance threshold, or a compliance breach, and can automatically execute carry out and invoke workflows across systems without a human trigger.
Best for: Enterprise teams requiring automation in legacy and on-prem systems with compliance and security in place.
Tool 5: ServiceNow
For IT Service Management, ServiceNow is the best in its class, and in 2026, it continues to be the best choice for enterprises with intricate IT structures in numerous areas.
For almost any organizational framework or business process needs, it provides a configurable environment for incident, change, asset, problem, and workflow automation management.
Key Features:
- Can be scaled and customized to provide IT services management for complicated large business needs.
- Has the ability to integrate and store data through the entire IT environment.
Use Case: ServiceNow is utilized to manage IT in a way that supports data scraping and IT automation. ServiceNow is the operational backbone for large-scale enterprise IT by integrating and consolidating data from a wide range of sources, including configuration items and incident records.
This consolidation of information generates the ‘single source of truth’ that large enterprises require to manage their intricate information technology infrastructure reliably.
Best For: Large enterprises with IT personnel that require high IT service management (ITSM) platform customization and integration. There is considerable investment and learning involved in the platform, but the level of customization is incomparable.
Benefits of SaaS Tools for IT Teams
The business model for SaaS automation and admin tool investment has evolved past the theoretical stage. Companies that have recently made the transition report significant advancement in four primary areas.
The quickest and most useful benefit is time saved. User account provisioning, access rights auditing, compliance reporting, software expiration tracking, and renewals can all be done in seconds, if not automated completely.
IT managers can no longer be reactive in the task of IT Management. Waiting for IT issues to go away or be fixed is a very poor strategy that can be costly in a business.
Using SaaS automation, how is data scraping useful for IT teams?
In IT operations, data scraping is the automated collection of data, both structured and unstructured, from various systems, applications, interfaces, and logs across the environment.
This is the most basic capability that supports everything else in the list. Without ongoing, reliable data collection, the rest of the elements work simply because the automation is operating blind.
How to Select the Best SaaS Admin & Automation Tool for Your IT Team
Not every tool on this list will suit every organization. Each decision depends on which areas currently have the most friction, or problems, and which types of solutions address them most effectively and without adding new areas of friction. Evaluations should be driven by several factors.
Scalability
The tool that may be ideal for a company with 50 people may not be ideal for a company with 5,000 people, and conversely, a tool designed specifically for larger enterprise teams may be too much and too costly for smaller teams.
Integration Possibilities
SaaS admin tools have the most potential value when they can integrate with existing technology stacks.
Before you decide to go with any particular platform, consider how the required integrations will work with other systems, especially HR systems, financial systems, identity providers, productivity solutions, and other legacy systems that are not going away anytime soon.
Final Thoughts
The 10 tools that are covered in this guide provide a snapshot of where enterprise IT is heading for 2026: greater automation, pivoting toward deeper data visibility, and a systems-oriented move away from the manual and reactive challenges that have historically occupied the vast majority of IT teams’ time and attention.
From mastering Google Workspace and BetterCloud automating multiple systems to Okta owning identity governance and Dynatrace monitoring with AI, they each separate and combine each tool to tackle distinct layers of IT management challenges. Zluri and Zylo bring accountability to the financial side of SaaS procurement.





